You may order by e mail or telephone by calling (920) 754-4274.
Each item is individually made and will be constructed as close as possible to the pictured item or your request. The picture representation of the glass may vary slightly to the actual product due to computer screen depiction.
Due to the fact that each item is individually made, some items may be out of stock periodically. Every effort will be made to ship orders in 4 weeks or less. You will be contacted by e mail as to the statis of your order. Orders placed during September - December may take longer due to the busy time of year.
When the order is ready for shipment, you will be contacted by e mail with the total cost including shipping, insurance and handling charges. Orders will be shipped upon receipt of payment.
Items will be shipped using Priority Mail through the USPS or Fed Ex. The final shipping and handling charge will be e mailed before shipping. Delivery service is available on orders within 50 miles for a minimal charge.
Call before returning any item. Returned items must be in the original box and packaging and in quality condition. If a returned item is damaged, the cost of repair will be deducted from your refund. No refunds for shipping charges. No returns or exchanges after 30 days.